Opportunity brief
About the Company
Cyberbizz Technologies is actively seeking dedicated Telecallers to manage both inbound and outbound customer interactions with the utmost professionalism. If you possess excellent English communication skills and a passion for engaging with people, this opportunity offers a fantastic entry point into a customer service career.
Responsibilities
- Managing inbound and outbound calls with professionalism
- Providing accurate and timely responses to customer inquiries
- Maintaining detailed records of interactions and follow-ups
- Collaborating with internal teams to improve customer service processes
- Ensuring a high standard of communication in all interactions
Requirements
- Graduation is mandatory
- Freshers are welcome to apply (0-1 year experience)
- Strong English communication skills (spoken & written)
- Excellent interpersonal and listening abilities
- Basic computer proficiency
- Familiarity with CRM tools is a plus, but not required