Opportunity brief
CSC Global is hiring for the role of Associate Client Order Coordinator!
Responsibilities of the Candidate:
- Responding to internal client inquiries via email or Salesforce chatter
- Assisting in various EMC/EPS Projects such as Group Split projects, minute book and document uploads, and queues along with various filings such as Annual reports, corporate transparency act and Business licenses
- Providing exceptional customer service to both internal and external customers
- Maintaining and updating customer records including contact updates, and other various updates
- Managing customer portfolios
- Be able to communicate with different teams on the progress of a project
- Navigating between multiple databases (company records, Navigator, etc.) quickly and accurately
- Reviewing and processing legal documents
- Fulfilling customer orders with various jurisdictions
- Problem solving issues related to customers and documentation
Requirements:
- Any Graduate or Freshers are eligible
- Transactional or administrative experience (reviewing and evaluating documents)
- Business to Business Customer Service Experience
- Legal Compliance experience
- Proficiency with Microsoft Office
- Keen attention to detail and accuracy
- Ability to thrive in a fast-paced, high-volume environment
- Strong comprehension, critical thinking, and problem-solving abilities
- Excellent organizational and time management skills
- Proficiency in navigating multiple systems quickly
- Solid computer skills
- Effective written and verbal communication skills
- Strong customer service orientation
- Flexibility and adaptability
- Quick and independent learner
- Commitment to CSC values: Service, Teamwork, Agility, Tenacity, and Genuine