Responsibilities of the Intern:

Research content topics: competitors, ecommerce and AI-commerce trends, customer pain points, and what's working in the market
Write and edit content — blog posts, social posts, email copy, one-pagers — in clear, polished American English
Create scripts for product demos, video campaigns, and social content
Manage Crossword's social media channels: plan the calendar, draft and publish posts, engage with the community, and report on what's working.
Support sales operations: prospect list building, data enrichment, CRM hygiene, and outbound sequence upkeep
Assist with outbound campaigns — research accounts, personalise messaging, track replies
Help prepare sales collateral, competitive research, and internal GTM reporting

Requirements:

Strong writing skills in American English — clear, correct, and natural for a US audience; you'll be asked for writing samples
Heavy, daily user of LLMs and AI tools — you can show specific examples of how you use them to produce real work
Comfortable with sales operations work: lists, data, CRM, and process
Organized, self-directed, and reliable — you can juggle a content calendar and a list-building task in the same week
Available to work full-time from our Mumbai office