Opportunity brief
Responsibilities:
- Conduct outbound calls to potential customers from a provided list or database.
- Introduce and explain the company's products or services to prospective customers.
- Engage in active listening to understand the customer's needs and provide relevant product information.
- Answer questions, resolve objections, and address concerns in a professional and informative manner.
- Maintain accurate and detailed records of customer interactions in the CRM system.
- Achieve or exceed daily, weekly, and monthly call quotas.
- Follow up with customers who expressed interest but did not make a purchase during the initial call.
- Keep up-to-date on product knowledge and market trends to effectively communicate benefits and advantages.
- Collaborate with the sales team to provide them with qualified leads and opportunities for follow-up.
- Participate in training and development sessions to improve communication and sales skills.
Requirements:
- Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.
- Excellent verbal communication and interpersonal skills.
- Ability to build rapport and establish trust with potential customers.
- Strong organizational skills and attention to detail.
- Proficiency in using CRM software and other relevant tools.
- Target-driven with a results-oriented approach.
- Self-motivated, energetic, and a positive attitude.
- Adaptability and the ability to handle rejection professionally.
- Good knowledge of the products or services offered by the company.
- High school diploma or equivalent; a degree in a related field is a plus.