CBS HR Operations Analyst

Colgate-Palmolive (India) Limited is hiring for the role of Analyst CBS HR Operations!

Responsibilities of the Candidate:

• Complete day to day processes of Data management accurately and in a timely manner as a hands on processor.
• Handles escalated issues raised by partners and complex tasks.
• Acts as Subject Matter Authority for other team members.
• Ensure Quality is met for all volumes processed
• Track and Monitor daily and monthly reporting.
• Proposes process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in meetings with internal teams and partners. Collaborate with Business leaders, IT team wherever required
• Participate in initiatives that are internal as well as external to the organization.
• Aligns with all policies and standards
• Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control.
• Always demonstrate the highest level of customer service.
• Pay close attention to detail and follow through to resolve any outstanding issues.
• Goes beyond immediate requests and activities to ensure both own and related tasks are completed

Requirements:

• Bachelor's degree or equivalent required.
• Proficient in Google Suite applications.
• Hands-on experience in any ERP would be preferred.
• 1-2 years experience working in transaction processing in any HR ERP will be preferred.
• Ability to troubleshoot and resolve issues independently.
• Strong documentation skills for crafting comprehensive documentation to facilitate knowledge sharing and adherence to industry standards.
• Excellent communication and collaboration skills.
• Use tact to exchange ideas and information concisely and rationally.
• Ability to Work with partners in different Time Zone and Geography.