SPE-F&A Operations

Cognizant is hiring for the role of SPE-F&A Operations!

Responsibilities of the Candidate:

• Manage end to end order to cash lifecycle tasks ensuring accurate creation validation and tracking of customer orders to support timely revenue realization and reliable cash flow management.
• Execute billing and invoicing activities for diverse customer accounts ensuring alignment with contract terms and pricing rules to minimize disputes and improve customer satisfaction.
• Monitor accounts receivable balances on a recurring basis analyzing aging reports in MS Excel to flag overdue items and support effective recovery actions.
• Perform detailed reconciliation of customer accounts using structured Excel templates validating transactions and resolving discrepancies to maintain clean and auditable ledgers.
• Collaborate with operations and sales teams through clear English communication to clarify order data resolve invoicing queries and facilitate smooth order to cash processing.
• Apply advanced MS Excel skills including formulas data validation and pivot based analysis to create operational dashboards that highlight collection trends and risk exposures.
• Track and record cash applications for incoming payments in alignment with remittance details ensuring accurate posting against open invoices and reducing unapplied cash.
• Handle routine dispute management activities by documenting issues coordinating corrective actions and updating resolution status to reduce bad debt exposure and improve client trust.
• Maintain standardized process documentation for order to cash and accounts receivable workflows updating procedures as needed to support process consistency in a hybrid work model.
• Support rotational shift operations by adhering to agreed schedules delivering consistent service levels and ensuring seamless handover across time bands for ongoing cases.
• Participate in periodic internal controls checks and audit readiness activities ensuring that order to cash records and Excel based reports meet compliance and governance expectations.
• Identify process improvement opportunities within accounts receivable and order to cash cycles using data driven insights from Excel analysis to suggest efficiency gains and quality enhancements.
• Communicate status updates and key metrics to stakeholders in clear written and spoken English focusing on risk items cash collection progress and customer account health.

Requirements:

• Demonstrate practical experience of two to four years in finance and accounting operations with direct exposure to order to cash and accounts receivable processes in a structured business environment.
• Show strong proficiency in MS Excel including data analysis functions lookups conditional logic and pivot reporting to manage large transaction volumes and produce meaningful insights.
• Exhibit sound understanding of accounts receivable principles such as aging credit limits write offs and provisions applying these concepts consistently in day to day activities.
• Apply domain knowledge of order to cash including order booking invoicing collections and dispute handling to ensure accurate execution of operational tasks.
• Demonstrate ability to work effectively in a hybrid model maintaining productivity and secure handling of financial data across office and remote settings without impacting service quality.
• Use fluent English reading writing and speaking skills to interpret documentation prepare reports and interact with internal and external stakeholders across global locations.
• Display familiarity with rotational shift environments managing time and workload to provide reliable coverage and support for high volume transactional periods.