Opportunity brief

Key Responsibilities

Import & Export Operations

Coordinate the export and import processes of coffee and equipment
Ensure adherence to international trade laws, customs requirements, certifications, and logistics best practices
Support the Director in overseeing end-to-end supply chain operations, ensuring timely procurement, import/export, and distribution of products and machinery with cost efficiency and operational excellence
Ensure compliance with domestic and international regulatory standards, food safety requirements, and trade documentation protocols for global operations
Ensure quality standards of all products are maintained

Identify and pursue new business opportunities in domestic and international markets
Support strategic partnerships, distributor relationships, and market entry strategies aligned with the company vision
Assist in the development and execution of branding, packaging, and marketing strategies across B2B, retail, and e-commerce channels
Implement promotional campaigns and track their effectiveness to support brand positioning and growth
Strengthen sales channels, support expansion into new markets, and manage key customer relationships
Collaborate with sales teams to meet growth targets
Conduct market research, compile business intelligence, and prepare analytical reports to support decision-making and strategic planning
Monitor and assist in managing P&L performance across regions; track KPIs, prepare reports, and support corrective action planning
Manage client and vendor communications

Organize and facilitate meetings with internal and external stakeholders, including agenda creation, documentation, and tracking of action items
Prepare presentations, reports, and briefing materials for strategic discussions, board meetings, and client engagements
Support the Director in the development and execution of high-priority projects and business initiatives
Handle confidential and sensitive business information with discretion
Perform general administrative and office management tasks, including filing, documentation, and data organization
Manage the Director's calendar, coordinate meetings, and arrange domestic and international travel plans