Opportunity brief
Key Responsibilities:
- Make outbound calls to cold, warm, and qualified leads to understand customer requirements and generate interest.
- Follow up regularly with prospective customers and maintain a healthy lead pipeline.
- Understand customer requirements including budget, preferred brand/model, fuel type, transmission, usage, and purchase timeline.
- Generate qualified enquiries and drive showroom visits and test drives through effective communication and follow-ups.
- Leverage personal and professional networks, referrals, and local contacts to generate potential customers.
- Develop basic knowledge of car brands, models, variants, features, specifications, pricing, and key USPs to effectively communicate with customers.
- Assist the sales team in handling walk-in customers and understanding their purchase requirements.
- Maintain accurate records of calls, follow-ups, customer requirements, lead status, and showroom visits.
- Coordinate with the sales team to ensure timely follow-up and effective handling of generated leads.
- Work towards daily/weekly targets related to calls, qualified leads, customer interactions, and showroom visits.
Skills & Requirements:
- Strong interest and enthusiasm for the automobile industry and cars.
- Basic awareness of car brands, models, variants, features, specifications, and terminology.
- Good conversational and interpersonal skills.
- Good command of Hindi and English.
- Confident and comfortable making outbound/cold calls.
- Strong follow-up skills with a sales-oriented and target-driven approach.
- Ability to build rapport with customers and effectively communicate the value proposition of pre-owned cars.
- Proactive, energetic, and willing to learn.
- Basic knowledge of MS Excel / Google Sheets.