Opportunity brief
Business Solutions Pvt. Ltd. is hiring for Customer Support Intern
About the Company
Business Solutions Pvt. Ltd. is hiring a Customer Support Intern to support customer communication and service operations from its New Delhi office in the business services industry. This opportunity is suited to candidates with 0–3 months of experience who are eager to build practical expertise in customer interaction, issue resolution, and professional communication.
Responsibilities
- Respond to customer questions through the assigned communication channels in a timely and courteous manner.
- Understand customer concerns, provide accurate information, and escalate complex cases to the appropriate team.
- Record interactions, update service information, and maintain clear case notes in internal systems.
- Follow established support procedures and contribute to a positive customer experience.
- Coordinate with internal teams to track open requests and support timely resolution.
Requirements
- 0–3 months of experience in customer support, service, operations, or a related area.
- Clear written and verbal communication skills with a customer-first attitude.
- Basic computer proficiency and the ability to learn support tools and processes quickly.
- Patience, attention to detail, and willingness to work collaboratively from the New Delhi office.
- Applicants should be dependable, receptive to feedback, and comfortable handling routine customer interactions professionally.