Opportunity brief
Responsibilities
- Achieve sales targets and contribute to the store's overall success.
- Provide excellent customer service by assisting customers in selecting jewellery, answering their queries, and ensuring a pleasant shopping experience.
- Maintain up-to-date knowledge of product features, benefits, and current promotions.
- Handle customer complaints and resolve issues efficiently and courteously.
- Process sales transactions accurately and efficiently using the POS system.
- Ensure the showroom is well-maintained, clean, and visually appealing.
- Participate in inventory management, including stocking, display, and security of merchandise.
- Build and maintain strong customer relationships to encourage repeat business.
- Adhere to all company policies and procedures, including those related to sales, security, and customer service.
Requirements
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication, interpersonal, and negotiation skills.
- Strong customer service orientation with a passion for helping customers find the perfect piece of jewellery.
- Ability to work in a fast-paced retail environment and handle multiple tasks simultaneously.
- Knowledge of different types of jewellery, precious metals, and gemstones is a plus.
- Flexibility to work retail hours, including weekends and holidays.
- A professional and presentable demeanor.