Responsibilities of the Intern:

Monitor client IT infrastructure — servers, networks, applications, and cloud environments
Identify, acknowledge, and respond to alerts and events per defined runbooks and SOPs
Log incidents, document observations, and escalate critical issues to senior engineers
Perform routine health checks on systems, network devices, and services
Assist in generating daily, weekly, and monthly operational reports for client environments
Coordinate with internal teams and client stakeholders during incident resolution
Support change management by validating pre and post-change system states
Contribute to knowledge base articles and standard operating procedures
Handle Inbound/Outbound Calls
Looking for 2026 graduates.

Requirements:

Engineering Graduates in Computer Science, IT, Electronics, Telecom, or a related field
Basic awareness of networking concepts — OSI model, TCP/IP, DNS, DHCP, and server fundamentals
Analytical mindset with attention to detail; calm under pressure
Willingness to work in a 24×7 rotational shift environment (including nights and weekends)
Good verbal and written communication skills in English
Interest in IT infrastructure, cloud technologies, or cybersecurity is a plus