About the role
Responsibilities
- Support day-to-day branch and banking operations while following established procedures and service standards.
- Assist customers with account-related queries, banking products, documentation, and service requests.
- Help maintain accurate records and ensure that customer information and transactions are handled responsibly.
- Coordinate with colleagues to address operational tasks, resolve service issues, and meet branch objectives.
- Follow applicable banking policies, compliance requirements, and internal controls in all assigned work.
Requirements
- Freshers may apply; the expected experience level is 0 years.
- Interest in banking, financial services, customer support, and branch operations.
- Clear communication, attention to detail, and a professional approach to customer interactions.
- Ability to learn banking processes, work collaboratively, and handle routine responsibilities reliably.
This is a full-time, in-office opportunity based in Kolkata, Howrah, Hooghly district, North 24 Parganas district, or South 24 Parganas district, West Bengal.