Opportunity brief
About the Company
Acemagick is a SaaS-focused organization building and supporting technology-led solutions for modern businesses. The team values clear communication, customer empathy, and consistent follow-through while engaging with prospective and existing users.
Responsibilities
- Make outbound calls to prospective customers and introduce relevant SaaS products or services.
- Understand customer needs, answer basic questions, and share accurate information about available offerings.
- Maintain clear records of calls, conversations, follow-ups, and outcomes in the assigned system.
- Coordinate with the internal team by sharing useful customer feedback and escalating queries that require additional support.
- Follow up professionally with interested contacts and help keep the lead pipeline organized.
Requirements
- Strong verbal communication and a courteous, confident telephone manner.
- Interest in customer interaction, sales outreach, and the SaaS industry.
- Comfort with making regular calls and documenting information accurately.
- Basic computer literacy and the ability to learn internal tools quickly.
- Candidates with prior telecalling, customer support, sales, or business development experience will be preferred.
- This is a remote, part-time, unpaid internship for a duration of 2 months.